I have a problem with server which cannot check for updates.
Server is Windows Server 2012 R2 (Version 6.3 build 9600).
WUA version is 7.9.9600.18235.
Updates are approved on internal WSUS server.
Here is part of the WindowsUpdate.log to get the feeling:
13:53:09:486 956 173c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 2]
2018-12-24 13:53:09:486 956 173c Agent *********
2018-12-24 13:53:09:486 956 173c Agent * Online = Yes; Ignore download priority = No
2018-12-24 13:53:09:486 956 173c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2018-12-24 13:53:09:486 956 173c Agent * ServiceID = {...} Managed
2018-12-24 13:53:09:486 956 173c Agent * Search Scope = {Machine & All Users}
2018-12-24 13:53:09:486 956 173c Agent * Caller SID for Applicability: S-1-5-21-...
2018-12-24 13:53:09:486 956 173c Agent * RegisterService is set
2018-12-24 13:53:09:486 956 173c EP Got WSUS Client/Server URL: "http://WSUSSERVER:8530/ClientWebService/client.asmx"
2018-12-24 13:53:09:486 956 173c Setup Checking for agent SelfUpdate
2018-12-24 13:53:09:486 956 173c Setup Client version: Core: 7.9.9600.18235 Aux: 7.9.9600.18235
2018-12-24 13:53:09:486 956 173c EP Got WSUS SelfUpdate URL: "http://WSUSSERVER:8530/selfupdate"
2018-12-24 13:53:10:517 956 173c Misc WARNING: Proxy List used: <127.0.0.1:8888> Bypass List used : <(null)> Auth Schemes used : <None>
2018-12-24 13:53:10:517 956 173c Misc WARNING: Send request failed, hr:0x80072efd
2018-12-24 13:53:10:517 956 173c Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://WSUSSERVER:8530/selfupdate/wuident.cab>. error 0x80072efd
2018-12-24 13:53:10:517 956 173c Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2018-12-24 13:53:10:517 956 173c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
2018-12-24 13:53:10:517 956 173c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
2018-12-24 13:53:10:517 956 173c Misc WARNING: DownloadFileInternal failed for http://WSUSSERVER:8530/selfupdate/wuident.cab: error 0x80072efd
2018-12-24 13:53:10:517 956 173c Setup FATAL: DownloadCab failed, err = 0x80072EFD
2018-12-24 13:53:10:517 956 173c Setup WARNING: SelfUpdate check failed to download package information, err = 0x80072EFD
2018-12-24 13:53:10:517 956 173c Setup FATAL: SelfUpdate check failed, err = 0x80072EFD
2018-12-24 13:53:10:517 956 173c Agent * WARNING: Skipping scan, self-update check returned 0x80072EFD
2018-12-24 13:53:10:517 956 173c DtaStor FATAL: CSusEseSession::DeleteSLSData failed, hresult 0x80248007
2018-12-24 13:53:10:517 956 173c SLS WARNING: PurgeCache failed with hresult 0x80248007 ...
2018-12-24 13:53:10:517 956 173c Agent WARNING: Failed to purge SLSClient with 0x80072efd. Continuing...
2018-12-24 13:53:10:517 956 173c Agent * WARNING: Exit code = 0x80072EFD
2018-12-24 13:53:10:517 956 173c Agent *********
2018-12-24 13:53:10:517 956 173c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 2]And btw, I don't use proxy.
What could be the reason for this issue ?