hello,
a few weeks ago i had users requesting to install xps viewer so i enabled the following gpo "Computer Configuration\Administrative Templates\System\Specify settings for optional component installation and component repair" with the "download repair content and optional featues from wsus" option checked. it fixed the issue and they were able to install. now, another user wants it and they are unable to install. all prior installations still work. i can upload the dism.log to another platform if someone wants to examine it. i have done gpresult /r and confirmed the gpo is applied. i appreciate your time.