They supposedly restored my computer to factory setting but I can't update my computer.
The bar to the left is red and i see a red shield with a white x and it says most recent checks for updates: never
updates were installed: never
i go to installed programs and nothing has been installed since early 2010.
It's like whenever i try to click check for updates button it's like something is blocking it from connecting and scanning is the best way I can explain it. I desperately need help to update all my software and security patches etc
I found something online where it says to type services.msc and stop it and go to c/windows/softwaredistribution and delete the files and then start the service so then ....
windows updates still won't scan (windows 7)....says service is not running but it is.