Our WSUS server (2012) is reporting some failed updates. Does this log indicate any direction to go with the troubleshooting?
There are 11 updates that are failing.
When I've seen something similar to this on other machines, a solution is sometime to select just one of the updates for manual install and go through them a few at a time until they're all installed. When I try that here, it fails. The log below is from trying to install one of the updates. I've googled some of the error codes, but didn't find anything particularly helpful. Thanks for any pointers!
2013-12-20 11:47:20:756 912 19b8 AU AU received approval from Ux for 1 updates
2013-12-20 11:47:20:756 912 19b8 AU AU setting pending client directive to 'Progress Ux'
2013-12-20 11:47:20:772 912 19b8 AU BeginInteractiveInstall invoked for Download
2013-12-20 11:47:20:772 912 19b8 AU Auto-approved 0 update(s) for download (for Ux)
2013-12-20 11:47:20:772 912 19b8 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2013-12-20 11:47:20:772 912 19b8 AU #############
2013-12-20 11:47:20:772 912 19b8 AU ## START ## AU: Download updates
2013-12-20 11:47:20:772 912 19b8 AU #########
2013-12-20 11:47:20:772 912 19b8 AU # Found no download approved updates.
2013-12-20 11:47:20:772 912 19b8 AU #########
2013-12-20 11:47:20:772 912 19b8 AU ## END ## AU: Download updates
2013-12-20 11:47:20:772 912 19b8 AU #############
2013-12-20 11:47:20:772 912 19b8 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:20:772 912 19b8 AU BeginInteractiveInstall invoked for Install
2013-12-20 11:47:20:772 912 19b8 AU Auto-approving update for install, updateId = {DB28F607-A7BE-41BC-A4CF-C19F7078EA04}.200, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2013-12-20 11:47:20:772 912 19b8 AU Auto-approved 1 update(s) for install (for Ux), installType=1
2013-12-20 11:47:20:772 912 19b8 AU #############
2013-12-20 11:47:20:772 912 19b8 AU ## START ## AU: Install updates
2013-12-20 11:47:20:772 912 19b8 AU #########
2013-12-20 11:47:20:772 912 19b8 AU # Initiating manual install
2013-12-20 11:47:20:772 912 19b8 AU # Approved machine updates for 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 = 1
2013-12-20 11:47:20:772 912 19b8 AU # Approved updates for 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 = 1
2013-12-20 11:47:22:178 912 19b8 Agent Beginning install of conventional work item
2013-12-20 11:47:22:178 912 19b8 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {6EA7B007-93B6-4AA6-B311-C2FF3FFCADED}, ServerId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
2013-12-20 11:47:22:178 912 1874 Agent *************
2013-12-20 11:47:22:178 912 1874 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-12-20 11:47:22:178 912 1874 Agent *********
2013-12-20 11:47:22:178 912 1874 Agent * Updates to install = 1
2013-12-20 11:47:22:178 912 1874 Agent * Title = Security Update for Windows Server 2012 (KB2862152)
2013-12-20 11:47:22:178 912 1874 Agent * UpdateId = {DB28F607-A7BE-41BC-A4CF-C19F7078EA04}.200
2013-12-20 11:47:22:178 912 1874 Agent * Bundles 1 updates:
2013-12-20 11:47:22:178 912 1874 Agent * {B5588C80-7A44-46FD-B525-01BAAE9F1A54}.200
2013-12-20 11:47:22:194 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:22:194 912 1874 DnldMgr Preparing update for install, updateId = {B5588C80-7A44-46FD-B525-01BAAE9F1A54}.200.
2013-12-20 11:47:22:194 2156 6c8 Misc =========== Logging initialized (build: 7.8.9200.16715, tz: -0000) ===========
2013-12-20 11:47:22:194 2156 6c8 Misc = Process: C:\Windows\system32\wuauclt.exe
2013-12-20 11:47:22:194 2156 6c8 Misc = Module: C:\Windows\SYSTEM32\wuaueng.dll
2013-12-20 11:47:22:194 2156 6c8 Handler :::::::::::::
2013-12-20 11:47:22:194 2156 6c8 Handler :: START :: Handler: CBS Install
2013-12-20 11:47:22:194 2156 6c8 Handler :::::::::
2013-12-20 11:47:22:194 2156 6c8 Handler Starting install of CBS update B5588C80-7A44-46FD-B525-01BAAE9F1A54
2013-12-20 11:47:22:194 2156 6c8 Handler CBS session identity: 30342521_1048747271
2013-12-20 11:47:22:194 2156 6c8 Handler CBS package identity: Package_for_KB2862152~31bf3856ad364e35~amd64~~6.2.1.1
2013-12-20 11:47:22:209 2156 6c8 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\13df956d820826b486e40d34bf87b1c4\windows8-rt-kb2862152-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\13df956d820826b486e40d34bf87b1c4\inst
2013-12-20 11:47:22:209 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:22:240 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:22:772 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:23:209 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:24:225 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:24:772 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:25:241 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:26:256 912 19b8 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:26:569 2156 ebc Handler FATAL: CBS called Error with 0x80071a91,
2013-12-20 11:47:26:632 2156 6c8 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80071a91
2013-12-20 11:47:26:632 912 284 AU >>## RESUMED ## AU: Installing update [UpdateId = {DB28F607-A7BE-41BC-A4CF-C19F7078EA04}]
2013-12-20 11:47:26:632 912 284 AU # WARNING: Install failed, error = 0x80071A91 / 0x80071A91
2013-12-20 11:47:26:632 2156 6c8 Handler :::::::::
2013-12-20 11:47:26:632 2156 6c8 Handler :: END :: Handler: CBS Install
2013-12-20 11:47:26:632 2156 6c8 Handler :::::::::::::
2013-12-20 11:47:26:632 912 1874 Agent *********
2013-12-20 11:47:26:632 912 1874 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-12-20 11:47:26:632 912 1874 Agent *************
2013-12-20 11:47:26:632 912 284 AU Install call completed.
2013-12-20 11:47:26:632 912 284 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000
2013-12-20 11:47:26:632 912 284 AU #########
2013-12-20 11:47:26:632 912 284 AU ## END ## AU: Installing updates [CallId = {6EA7B007-93B6-4AA6-B311-C2FF3FFCADED}]
2013-12-20 11:47:26:632 912 284 AU #############
2013-12-20 11:47:26:647 912 1028 AU Install complete for all calls, reboot NOT needed
2013-12-20 11:47:26:647 912 1028 AU Piggybacking on an AU detection already in progress
2013-12-20 11:47:26:678 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:26:772 912 b14 AU All updates already downloaded, setting percent complete to 100
2013-12-20 11:47:26:772 912 b14 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2013-12-20 11:47:26:772 912 b14 AU Piggybacking on an AU detection already in progress
2013-12-20 11:47:26:772 912 b14 WuTask WARNING: WUTaskHandler, failed to set enabled property for the task., error = 0x80071A91
2013-12-20 11:47:26:772 912 b14 WuTask FATAL: WUTaskHandler, failed to set enabled status of the task., error = 0x80071A91
2013-12-20 11:47:26:772 912 b14 WuTask WARNING: ScheduledInstallTaskHandler, failed to set task enabled status., error = 0x80071A91
2013-12-20 11:47:26:772 912 b14 WuTask FATAL: ScheduledInstallTaskHandler, ProcessAUInstallCountChange failed to enable or disable the task, error = 0x80071A91
2013-12-20 11:47:26:788 912 1028 AU AU received handle event
2013-12-20 11:47:26:788 912 1028 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2013-12-20 11:47:26:788 912 1028 AU Piggybacking on an AU detection already in progress
2013-12-20 11:47:26:788 912 1028 WuTask WARNING: WUTaskHandler, failed to set enabled property for the task., error = 0x80071A91
2013-12-20 11:47:26:788 912 1028 WuTask FATAL: WUTaskHandler, failed to set enabled status of the task., error = 0x80071A91
2013-12-20 11:47:26:788 912 1028 WuTask WARNING: ScheduledInstallTaskHandler, failed to set task enabled status., error = 0x80071A91
2013-12-20 11:47:26:788 912 1028 WuTask FATAL: ScheduledInstallTaskHandler, ProcessAUInstallCountChange failed to enable or disable the task, error = 0x80071A91
2013-12-20 11:47:31:647 912 120c Report REPORT EVENT: {67409BF4-99A3-4747-9EBE-6AA8E1BCF1DA} 2013-12-20 11:47:26:632-0000 1 182 [AGENT_INSTALLING_FAILED] 101 {DB28F607-A7BE-41BC-A4CF-C19F7078EA04} 200 80071a91 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80071a91: Security Update for Windows Server 2012 (KB2862152).
2013-12-20 11:47:31:647 912 120c Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
2013-12-20 11:47:31:647 912 120c Report WER Report sent: 7.8.9200.16715 0x80071a91(0x80071a91) DB28F607-A7BE-41BC-A4CF-C19F7078EA04 Install 101 Managed
2013-12-20 11:47:31:647 912 120c Report CWERReporter finishing event handling. (00000000)