Recently we Migrated WSUS from Windows Server 2012 to Windows Server 2012 R2.
Refer for detailed steps: http://ininformationtechnologyworld.blogspot.in/2014/02/wsus-migration-from-windows-server-2012.html
Now we realized that clients are not able to download any updates.
Following are the errors on the Client Machine WindowsUpdate.log file.We
tried to hit URL (http://wsus/Content/3C/7341F638359D917F23397C81EE8A71771ED3DC3C.cab)
We are getting following error: The page cannot be displayed because an internal server error has occurred.
Log Name: Application
Source: Windows Server Update Services
Date: 14-03-2014 19:52:57
Event ID: 12072
Task Category: 9
Level: Error
Keywords: Classic
User: N/A
Computer: WSUS
Description:
The WSUS content directory is not accessible.
System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Server Update Services" />
<EventID Qualifiers="0">12072</EventID>
<Level>2</Level>
<Task>9</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-14T14:22:57.000000000Z" />
<EventRecordID>7801</EventRecordID>
<Channel>Application</Channel>
<Computer>WSUS</Computer>
<Security />
</System>
<EventData>
<Data>The WSUS content directory is not accessible.
System.Net.WebException: The remote server returned an error: (500) Internal Server Error.
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)</Data>
</EventData>
</Event>
14-03-14 19:20:28:499 916 528 Agent Setting download properties on call BF070EC3-DA14-4AA7-8A40-0B988231E471: priority=3, interactive=1,owner
is system=1, proxy settings=1, proxy session id=2
2014-03-14 19:20:28:530 916 528 AU UpdateDownloadProperties: download priority has changed from 2 to 3.
2014-03-14 19:20:28:530 916 528 Agent Setting download properties on call 8B154D1B-B646-459D-9790-466EBC03C224: priority=3, interactive=1,owner
is system=1, proxy settings=1, proxy session id=2
2014-03-14 19:20:28:561 916 528 AU UpdateDownloadProperties: download priority has changed from 2 to 3.
2014-03-14 19:20:28:561 916 528 Agent Setting download properties on call 9A132168-CAA2-4946-94BA-4298E9C197DF: priority=3, interactive=1,owner
is system=1, proxy settings=1, proxy session id=2
2014-03-14 19:20:28:592 916 528 AU UpdateDownloadProperties: download priority has changed from 2 to 3.
2014-03-14 19:20:28:592 916 528 Agent Setting download properties on call FBF3FD3C-12E5-445D-B39B-D717CC6D30FD: priority=3, interactive=1,owner
is system=1, proxy settings=1, proxy session id=2
2014-03-14 19:20:28:624 916 528 AU #############
2014-03-14 19:20:28:624 916 528 AU ## START ## AU: Download updates
2014-03-14 19:20:28:624 916 528 AU #########
2014-03-14 19:20:28:624 916 528 AU # Found no download approved updates.
2014-03-14 19:20:28:624 916 528 AU #########
2014-03-14 19:20:28:624 916 528 AU ## END ## AU: Download updates
2014-03-14 19:20:28:624 916 528 AU #############
2014-03-14 19:20:28:624 916 e38 DnldMgr BITS job {85E54903-8597-4E35-84B5-57EEB675334E} hit a transient error,updateId
= {5F9901D7-6638-4510-BFAB-7EB5FABEF24A}.201,
error = 0x801901F4
2014-03-14 19:20:28:624 916 e38 DnldMgr Will not attempt to resume the job as it has reached the maximum number of attempts.
2014-03-14 19:20:28:624 916 e38 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2014-03-14 19:20:30:480 916 1258 DnldMgr BITS job {925FF5AC-863B-4B6A-9916-3FEA781C1D16} hit a transient error,updateId
= {B3F978E3-C7A9-4F6F-BD60-AAF64E4B2000}.201,
error = 0x801901F4
2014-03-14 19:20:30:480 916 1258 DnldMgr Attempt no. 3 to resume the job
2014-03-14 19:20:30:652 916 2bc AU >>## RESUMED ## AU: Download update [UpdateId = {568C1005-5178-4C13-8486-18E2C5AF4834}]
2014-03-14 19:20:30:652 916 2bc AU # WARNING: Download failed, error = 0x8024401F
2014-03-14 19:20:30:667 916 2bc AU AU checked download status and it changed: Downloading is not paused
2014-03-14 19:20:30:667 916 2bc AU Successfully wrote event for AU health state:0
2014-03-14 19:20:30:667 916 2bc AU Currently showing Progress UX client - so not launching any other client
2014-03-14 19:20:32:227 916 1258 DnldMgr BITS job {07E52619-9ED8-4C21-A171-A66497D36A41} hit a transient error,updateId
= {524583EB-A9DE-4D19-8BEA-69A702CF8564}.201,
error = 0x801901F4
2014-03-14 19:20:32:227 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:243 916 1258 DnldMgr BITS job {837A4F09-FA41-4440-8C5A-8E08721CD2DC} hit a transient error,updateId
= {9371B37C-D47D-4E56-A7F2-6350D4582388}.202,
error = 0x801901F4
2014-03-14 19:20:32:243 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:274 916 1258 DnldMgr BITS job {783EF0CE-9B49-4CF2-8046-94AA737E4E3E} hit a transient error,updateId
= {8885D85B-FCFF-468B-A677-BF5B17320257}.101,
error = 0x801901F4
2014-03-14 19:20:32:274 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:290 916 1258 DnldMgr BITS job {9F3AABCF-E193-4B24-A460-4770143416AD} hit a transient error,updateId
= {05654332-8613-4B4A-AA7F-9CF2B9650130}.202,
error = 0x801901F4
2014-03-14 19:20:32:290 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:321 916 1258 DnldMgr BITS job {6801AA60-294E-4ACE-9E57-273149C5590A} hit a transient error,updateId
= {9BBBD8F2-72E2-4A58-ACAE-DCC3715715F2}.201,
error = 0x801901F4
2014-03-14 19:20:32:321 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:352 916 1258 DnldMgr BITS job {D78C1668-B619-46F4-8394-3B804ED496F0} hit a transient error,updateId
= {231BDBA2-E51F-4210-BD28-0BAB1BA17E33}.102,
error = 0x801901F4
2014-03-14 19:20:32:352 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:368 916 1258 DnldMgr BITS job {6BF8203C-D789-4ECA-AA90-27C5FF1BF032} hit a transient error,updateId
= {0257C940-6D4B-4278-9B5E-A6D88C06E10F}.105,
error = 0x801901F4
2014-03-14 19:20:32:368 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:32:383 916 e38 DnldMgr BITS job {925FF5AC-863B-4B6A-9916-3FEA781C1D16} hit a transient error,updateId
= {B3F978E3-C7A9-4F6F-BD60-AAF64E4B2000}.201,
error = 0x801901F4
2014-03-14 19:20:32:383 916 e38 DnldMgr Will not attempt to resume the job as it has reached the maximum number of attempts.
2014-03-14 19:20:32:383 916 e38 DnldMgr Error 0x8024401f occurred while downloading update; notifying dependent calls.
2014-03-14 19:20:34:177 916 2bc AU Successfully wrote event for AU health state:0
2014-03-14 19:20:34:240 916 2bc AU AU checked download status and it changed: Downloading is paused
2014-03-14 19:20:34:240 916 2bc AU >>## RESUMED ## AU: Download update [UpdateId = {7BB7B30C-351D-4F8C-ABE4-5F7965635A03}]
2014-03-14 19:20:34:240 916 2bc AU # WARNING: Download failed, error = 0x8024401F
2014-03-14 19:20:34:240 916 2bc AU Successfully wrote event for AU health state:0
2014-03-14 19:20:34:240 916 2bc AU Currently showing Progress UX client - so not launching any other client
2014-03-14 19:20:34:255 916 1258 DnldMgr BITS job {FE9457D6-9822-4B1F-AE4B-CDB226184FB5} hit a transient error,updateId
= {E1491969-86DC-4CE5-B104-88F4CBB6AA50}.202,
error = 0x801901F4
2014-03-14 19:20:34:255 916 1258 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:34:255 916 13f4 DnldMgr BITS job {69B4FCA3-9395-42A2-A2FF-F46B0F5A53D9} hit a transient error,updateId
= {BF53165A-9CDA-4A53-9BAD-D88348B60D2E}.201,
error = 0x801901F4
2014-03-14 19:20:34:255 916 13f4 DnldMgr Attempt no. 1 to resume the job
2014-03-14 19:20:34:255 916 1148 Report REPORT EVENT: {8EABBF5E-2E7D-4BA5-A4A7-70BC2B28E605} 2014-03-14 19:20:28:717+0530 1 161 101 {568C1005-5178-4C13-8486-18E2C5AF4834} 201 8024401f AutomaticUpdatesWuApp Failure Content Download Error:
Download failed.
2014-03-14 19:20:34:255 916 1148 Report REPORT EVENT: {8028E0BA-8C40-4862-A3E2-5C25D489CFF2} 2014-03-14 19:20:32:477+0530 1 161 101 {7BB7B30C-351D-4F8C-ABE4-5F7965635A03} 201 8024401f AutomaticUpdatesWuApp Failure Content Download Error:
Download failed.
2014-03-14 19:20:34:255 916 1148 Report CWERReporter::HandleEvents
- WER report upload completed with status 0x8
2014-03-14 19:20:34:255 916 1148 Report WER Report sent: 7.6.7600.256 0x8024401f 568C1005-5178-4C13-8486-18E2C5AF4834 Download 101 Managed
2014-03-14 19:20:34:271 916 2bc AU Successfully wrote event for AU health state:0
2014-03-14 19:20:34:271 916 1148 Report CWERReporter::HandleEvents
- WER report upload completed with status 0x8
2014-03-14 19:20:34:271 916 1148 Report WER Report sent: 7.6.7600.256 0x8024401f 7BB7B30C-351D-4F8C-ABE4-5F7965635A03 Download 101 Managed
2014-03-14 19:20:34:271 916 1148 Report CWERReporter finishing event handling. (00000000)
2014-03-14 19:20:35:831 916 2bc AU >>## RESUMED ## AU: Download update [UpdateId = {BB49CC19-8847-4986-AA93-5E905421E55A}]
2014-03-14 19:20:35:831 916 2bc AU # WARNING: Download failed, error = 0x8024401F
2014-03-14 19:20:35:847 916 2bc AU AU checked download status and it changed: Downloading is not paused
2014-03-14 19:20:35:847 916 2bc AU Successfully wrote event for AU health state:0
2014-03-14 19:20:35:847 916 2bc AU Currently showing Progress UX client - so not launching any other client
2014-03-14 19:20:35:847 916 1318 DnldMgr BITS job {07E52619-9ED8-4C21-A171-A66497D36A41} hit a transient error,updateId = {524583EB-A9DE-4D19-8BEA-69A702CF8564}.201,
error = 0x801901F4
2014-03-14 19:20:35:847 916 1318 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:894 916 1258 DnldMgr BITS job {837A4F09-FA41-4440-8C5A-8E08721CD2DC} hit a transient error,updateId = {9371B37C-D47D-4E56-A7F2-6350D4582388}.202,
error = 0x801901F4
2014-03-14 19:20:35:894 916 1258 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:925 916 1258 DnldMgr BITS job {D78C1668-B619-46F4-8394-3B804ED496F0} hit a transient error,updateId = {231BDBA2-E51F-4210-BD28-0BAB1BA17E33}.102,
error = 0x801901F4
2014-03-14 19:20:35:925 916 1258 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:925 916 1258 DnldMgr BITS job {6BF8203C-D789-4ECA-AA90-27C5FF1BF032} hit a transient error,updateId = {0257C940-6D4B-4278-9B5E-A6D88C06E10F}.105,
error = 0x801901F4
2014-03-14 19:20:35:925 916 1258 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:956 916 1258 DnldMgr BITS job {69B4FCA3-9395-42A2-A2FF-F46B0F5A53D9} hit a transient error,updateId = {BF53165A-9CDA-4A53-9BAD-D88348B60D2E}.201,
error = 0x801901F4
2014-03-14 19:20:35:956 916 1258 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:972 916 1258 DnldMgr BITS job {FE9457D6-9822-4B1F-AE4B-CDB226184FB5} hit a transient error,updateId = {E1491969-86DC-4CE5-B104-88F4CBB6AA50}.202,
error = 0x801901F4
2014-03-14 19:20:35:972 916 1258 DnldMgr Attempt no. 2 to resume the job
2014-03-14 19:20:35:987 916 1258 DnldMgr BITS job {A933932E-0253-43F0-B8C9-4D3F3C9662CA} hit a transient error,updateId = {36C637E8-E145-4C7E-B069-BB4AA2F554B8}.201,
error = 0x801901F4
2014-03-14 19:20:35:987 916 1258 DnldMgr Attempt no. 3 to resume the job
2014-03-14 19:20:36:003 916 1258 DnldMgr BITS job {76BAA3C5-0E22-4EE8-B996-956440A5C968} hit a transient error,updateId = {35F3690E-3EF4-42B2-8E85-98B6AB342BFD}.201,
error = 0x801901F4
2014-03-14 19:20:36:003 916 1258 DnldMgr Attempt no. 3 to resume the job
Client Debug Output
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002
The system cannot find the file specified.
Press Enter to Complete
.::[ashX]::.