Hi
My WSUS server (6.3.9600.16384) on Windows 2012 standard isn't OK, whereas it works fine on April.
- 5 clients are in the console (I use GPO to deploy them and it's OK. On WSUS serveer, I see that this stations needs updates but on this PC ,Windows Update say that nothing is available to update.
- synchronisations (link in the console) is OK with Microsoft but all packages in the WSUS section are with a red cross and when I try to download again it's KO
I Have 3 errors in windows eventviewer :
- First error : id 12072
The WSUS Content Directory is not accessible
System.Net.WebException: The remote server returned an error: (404) Internal Server Error. : (404) unreachable [Introuvable].
à System.Net.HttpWebRequest.GetResponse()
à Microsoft.UpdateServices.Internal.HealthMonitoring.HmtWebServices.CheckContentDirWebAccess(EventLoggingType type, HealthEventLogger logger)
- Second error : id 10032
The server is failing to download some updates.
-Third error : id 364
Content file download failed.
Reason: Value does not fall within the expected range.
Source file : /d/msdownload/update/software/defu/2014/06/outlfltr-x-none_8fe59a8ce9e0525d17149882944f243bfd4465a7.cab
Destination file : D:WsusContent\A7\8FE59A8CE9E0525D17149882944F243BFD4465A7.cab
It's seems that a "\" is missing inthe Destination file, non ? For information, my WSUS installation is on D: with 3 sub directory : Shares, UpdateServicesPackages, WSUSContent. I have no wsus proxy configured and my wsus server is able to update
itself on Windows Update site. Only 1 GB is use on D: wich have 20 GB, subdirectory in wsuscontent are empty.
Below, ClientDiag.exe on 2 computers Windows 7 32 bits :
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
Wuaueng.dll version 7.6.7600.320. . . . . . . . . . . . PASS
This version is WSUS 2.0
Checking AU Settings
AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
Option is from Policy settings
Checking Proxy Configuration
Checking for winhttp local machine Proxy settings . . . PASS
Winhttp local machine access type
<Direct Connection>
Winhttp local machine Proxy. . . . . . . . . . NONE
Winhttp local machine ProxyBypass. . . . . . . NONE
Checking User IE Proxy settings . . . . . . . . . . . . PASS
User IE Proxy. . . . . . . . . . . . . . . . . NONE
User IE ProxyByPass. . . . . . . . . . . . . . NONE
User IE AutoConfig URL Proxy . . . . . . . . . NONE
User IE AutoDetect
AutoDetect in use
Checking Connection to WSUS/SUS Server
WUServer = http://srv-tech.cavimac.com:8530
WUStatusServer = http://srv-tech.cavimac.com:8530
UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
Connection to server. . . . . . . . . . . . . . . . . . PASS
WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL, &downloadBuffe
r) failed with hr=0x80190194
No Error description could be found
Press Enter to Complete
WsusDebugTool.exe doesn't run : I have a pop-up "this application could not be started, Do you want to view information about this issue ?" and after the micorosoft link is about "shim error" but it's for windows 7 or win8.
Below an extract of C:\Windows\WindowsUpdate.log
2014-08-06 08:49:23:519
788 b84
AU ## START ## AU: Search for updates
2014-08-06 08:49:23:519
788 b84
AU #########
2014-08-06 08:49:23:550
788 b84
SLS Retrieving SLS response from server using ETAG "hKnjujWw8qNxmyhQqGtJKf9fHd1QtUzyEI6M7V4AWQw=_1440"...
2014-08-06 08:49:23:550
788 b84
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=18&L=fr-FR&P=&PT=0x7&WUA=7.9.9600.17195
2014-08-06 08:49:24:269
788 b84
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-08-06 08:49:24:269
788 b84
SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-08-06 08:49:24:269
788 b84
Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-08-06 08:49:24:269
788 b84
Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-08-06 08:49:24:269
788 b84
IdleTmr WU operation (CSearchCall::Init ID 2) started; operation # 125; does use network; is not at background priority
2014-08-06 08:49:24:269
788 b84
IdleTmr Incremented idle timer priority operation counter to 2
2014-08-06 08:49:24:269
788 b84
Agent *** START *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 2]
2014-08-06 08:49:24:269
788 b84
AU <<## SUBMITTED ## AU: Search for updates [CallId = {9A0739E4-F42E-4671-BCC2-67A991052727} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-08-06 08:49:24:269
788 fbc
Agent *** END *** Queueing Finding updates [CallerId = AutomaticUpdates Id = 2]
2014-08-06 08:49:24:269
788 fbc
Agent *************
2014-08-06 08:49:24:269
788 fbc
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 2]
2014-08-06 08:49:24:269
788 fbc
Agent *********
2014-08-06 08:49:24:269
788 fbc
Agent * Online = Yes; Ignore download priority = No
2014-08-06 08:49:24:269
788 fbc
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
and RebootRequired=1"
2014-08-06 08:49:24:269
788 fbc
Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2014-08-06 08:49:24:269
788 fbc
Agent * Search Scope = {Machine & All Users}
2014-08-06 08:49:24:269
788 fbc
Agent * Caller SID for Applicability: S-1-5-18
2014-08-06 08:49:24:269
788 fbc
Agent * RegisterService is set
2014-08-06 08:49:24:269
788 fbc
SLS Retrieving SLS response from server using ETAG "hKnjujWw8qNxmyhQqGtJKf9fHd1QtUzyEI6M7V4AWQw=_1440"...
2014-08-06 08:49:24:269
788 fbc
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=18&L=fr-FR&P=&PT=0x7&WUA=7.9.9600.17195
2014-08-06 08:49:24:394
788 fbc
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2014-08-06 08:49:24:394
788 fbc
SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2014-08-06 08:49:24:394
788 fbc
Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2014-08-06 08:49:24:394
788 fbc
Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2014-08-06 08:49:24:394
788 fbc
SLS Retrieving SLS response from server using ETAG "hKnjujWw8qNxmyhQqGtJKf9fHd1QtUzyEI6M7V4AWQw=_1440"...
2014-08-06 08:49:24:394
788 fbc
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=18&L=fr-FR&P=&PT=0x7&WUA=7.9.9600.17195
2014-08-06 08:49:24:534
788 fbc
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2014-08-06 08:49:24:534
788 fbc
EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-08-06 08:49:24:550
788 fbc
Setup Checking for agent SelfUpdate
2014-08-06 08:49:24:550
788 fbc
Setup Client version: Core: 7.9.9600.17195 Aux: 7.9.9600.17195
2014-08-06 08:49:24:550
788 fbc
EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2014-08-06 08:49:25:925
788 fbc
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2014-08-06 08:49:25:925
788 fbc
Misc Microsoft signed: NA
2014-08-06 08:49:25:925
788 fbc
Misc Infrastructure signed: Yes
2014-08-06 08:49:25:925
788 fbc
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP3421.tmp with dwProvFlags 0x00000080:
2014-08-06 08:49:25:925
788 fbc
Misc Microsoft signed: NA
2014-08-06 08:49:25:925
788 fbc
Misc Infrastructure signed: Yes
2014-08-06 08:49:25:941
788 fbc
Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2014-08-06 08:49:25:941
788 fbc
Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2014-08-06 08:49:25:941
788 fbc
Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-08-06 08:49:26:066
788 fbc
PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-08-06 08:49:26:066
788 fbc
PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-08-06 08:49:26:066
788 fbc
Agent Reading cached app categories using lifetime 604800 seconds
2014-08-06 08:49:26:066
788 fbc
Agent Read 0 cached app categories
2014-08-06 08:49:26:066
788 fbc
Agent SyncUpdates adding 0 visited app categories
2014-08-06 08:49:27:613
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 305; does use network; is at background priority
2014-08-06 08:49:31:903
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 305) stopped; does use network; is at background priority
2014-08-06 08:49:31:903
788 fbc
Agent Reading cached app categories using lifetime 604800 seconds
2014-08-06 08:49:31:903
788 fbc
Agent Read 0 cached app categories
2014-08-06 08:49:31:903
788 fbc
Agent SyncUpdates adding 0 visited app categories
2014-08-06 08:49:31:935
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 306; does use network; is at background priority
2014-08-06 08:49:32:765
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 306) stopped; does use network; is at background priority
2014-08-06 08:49:32:765
788 fbc
PT + SyncUpdates round trips: 2
2014-08-06 08:49:34:555
788 fbc
PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-08-06 08:49:34:555
788 fbc
PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2014-08-06 08:49:34:555
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 307; does use network; is at background priority
2014-08-06 08:49:34:664
788 fbc
IdleTmr WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 307) stopped; does use network; is at background priority
2014-08-06 08:49:34:821
788 fbc
Agent Update {FF434E78-8B6A-4860-BD0F-4AC472E29063}.101 is pruned out due to potential supersedence
2014-08-06 08:49:34:821
788 fbc
Agent Update {566B95D4-66F6-47BA-8953-02CAEA29022C}.101 is pruned out due to potential supersedence
2014-08-06 08:49:34:821
788 fbc
Agent Update {B932D155-4C7F-4CBC-8527-D5DF17B0A220}.101 is pruned out due to potential supersedence
2014-08-06 08:49:34:821
788 fbc
Agent Update {B6C0F3C6-C368-4A76-A3BF-BE068C7358F0}.101 is pruned out due to potential supersedence
2014-08-06 08:49:34:821
788 fbc
Agent * Added update {0C028E91-F849-476D-94CD-C5CD4CCBAD75}.200 to search result
2014-08-06 08:49:34:821
788 fbc
Agent * Found 1 updates and 72 categories in search; evaluated appl. rules of 1225 out of 1811 deployed entities
2014-08-06 08:49:34:821
788 fbc
Agent *********
2014-08-06 08:49:34:821
788 fbc
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates Id = 2]
2014-08-06 08:49:34:821
788 fbc
Agent *************
2014-08-06 08:49:34:821
788 fbc
IdleTmr WU operation (CSearchCall::Init ID 2, operation # 125) stopped; does use network; is not at background priority
2014-08-06 08:49:34:821
788 fbc
IdleTmr Decremented idle timer priority operation counter to 1
2014-08-06 08:49:34:821
788 fe4
AU >>## RESUMED ## AU: Search for updates [CallId = {9A0739E4-F42E-4671-BCC2-67A991052727} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-08-06 08:49:34:821
788 fe4
AU # 1 updates detected
2014-08-06 08:49:34:821
788 fe4
AU #########
2014-08-06 08:49:34:821
788 fe4
AU ## END ## AU: Search for updates [CallId = {9A0739E4-F42E-4671-BCC2-67A991052727} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2014-08-06 08:49:34:821
788 fe4
AU #############
2014-08-06 08:49:34:821
788 fe4
AU All AU searches complete.
2014-08-06 08:49:34:821
788 fe4
AU AU setting next detection timeout to 2014-08-07 04:31:04
2014-08-06 08:49:34:821
788 fe4
AU Adding timer:
2014-08-06 08:49:34:821
788 fe4
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-08-07 04:31:04, not idle-only, not network-only
2014-08-06 08:49:34:821
788 fe4
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2014-08-06 08:49:34:821
788 fe4
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2014-08-06 08:49:39:834
788 77c
Report REPORT EVENT: {4C7A04F7-AE64-4069-887B-DE495C5E13CE}
2014-08-06 08:49:34:821+0200 1
147 [AGENT_DETECTION_FINISHED] 101
{00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates
Success Software Synchronization
Windows Update Client successfully detected 1 updates.
2014-08-06 08:49:39:834
788 77c
Report CWERReporter finished handling 2 events. (00000000)
2014-08-06 08:50:45:480
788 6f0
IdleTmr Decremented idle timer priority operation counter to 0
2014-08-06 08:58:30:327
788 b84
AU User login event timer expired for session id: 2.
2014-08-06 08:58:30:327
788 b84
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2014-08-06 08:58:30:327
788 b84
AU #############
2014-08-06 08:58:30:327
788 b84
AU ## START ## AU: Install updates
2014-08-06 08:58:30:327
788 b84
AU #########
2014-08-06 08:58:30:327
788 b84
AU # Initiating scheduled install
2014-08-06 08:58:30:343
788 b84
AU WARNING: There are no approved updates to install
2014-08-06 08:58:30:343
788 b84
AU # Exit code = 0x8024000C
2014-08-06 08:58:30:343
788 b84
AU #########
2014-08-06 08:58:30:343
788 b84
AU ## END ## AU: Install updates
2014-08-06 08:58:30:343
788 b84
AU #############
2014-08-06 08:58:38:841
788 77c
EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2014-08-06 08:58:38:841
788 77c
EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Reporting URL: "http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx"
2014-08-06 08:58:38:841
788 77c
Report OpenReportingWebServiceConnection, reporting URL = http://statsfe2.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2014-08-06 08:58:38:841
788 77c
IdleTmr WU operation (CLegacyEventUploader::HandleEvents) started; operation # 494; does use network; is at background priority
2014-08-06 08:58:38:841
788 77c
Report Uploading 1 events using cached cookie.
2014-08-06 08:58:39:108
788 77c
Report Reporter successfully uploaded 1 events.
2014-08-06 08:58:39:108
788 77c
IdleTmr WU operation (CLegacyEventUploader::HandleEvents, operation # 494) stopped; does use network; is at background priority
2014-08-06 09:06:39:117
788 77c
Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2014-08-06 09:08:39:114
788 ea8
AU Earliest future timer found:
2014-08-06 09:08:39:114
788 ea8
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-08-07 04:31:04, not idle-only, not network-only
2014-08-06 09:08:40:115
788 b84
AU ########### AU: Uninitializing Automatic Updates ###########
2014-08-06 09:08:40:132
788 b84
WuTask Uninit WU Task Manager
2014-08-06 09:08:40:153
788 b84
AU Earliest future timer found:
2014-08-06 09:08:40:153
788 b84
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-08-07 04:31:04, not idle-only, not network-only
2014-08-06 09:08:40:200
788 b84
AU Earliest future timer found:
2014-08-06 09:08:40:200
788 b84
AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2014-08-07 04:31:04, not idle-only, not network-only
2014-08-06 09:08:40:310
788 b84
Service *********
2014-08-06 09:08:40:310
788 b84
Service ** END ** Service: Service exit [Exit code = 0x240001]
And the wsus server configuration :
↧
WSUS - errors 12072 10032 and 364
↧