I have a handful of computers (Win XP) that were working in the past but not are not reporting back to the WSUS server. In an attempt to fix this issue, I have done the following:
Reregistered the files below:
net stop wuauserv
regsvr32 wuapi.dll /s
regsvr32 wups.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wuweb.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 urlmon.dll /s
net start wuauserv
regsvr32 softpub.dll /s
regsvr32 initpki.dll /s
regsvr32 mssip32.dll /s
regsvr32 wintrust.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 jscript.dll /s
- the wsus diagnostic tool reported no errors
- the basic wsus connectivity troubleshooting steps showed no issues (no proxy restrictions, successfull access to wsus).
- run the MS windows update component reset - http://support.microsoft.com/Default.aspx?kbid=971058
- run the MS windows update fix - http://support.microsoft.com/mats/windows_update/ (this fixed a few computers but not all)
Below is a snippit from the windowsupdate.log file from one of the client computer:
-----------------------------------------------------------
1764 1cf8 Report REPORT EVENT: {85F78116-6333-444E-AD1B-B3DF15550C48} 2012-08-24 06:43:19:293-0400 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 800b0001 SelfUpdate Failure Software Synchronization Windows
Update Client failed to detect with error 0x800b0001.
2012-08-24 06:56:36:950 1764 1cf8 PT WARNING: PTError: 0x80041014
2012-08-24 06:56:36:950 1764 1cf8 PT WARNING: Cached cookie has expired or new PID is available
2012-08-24 06:56:36:950 1764 1cf8 PT Initializing simple targeting cookie, clientId = 57b7ce0a-3ee1-48ac-983c-a53cb59c6d2a, target group = , DNS name = gehbauerm-e6500.enersource.com
2012-08-24 06:56:36:950 1764 1cf8 PT Server URL =http://wsus/SimpleAuthWebService/SimpleAuth.asmx
2012-08-24 06:56:37:013 1764 1cf8 Report Uploading 1 events using cached cookie, reporting URL =http://wsus/ReportingWebService/ReportingWebService.asmx
2012-08-24 06:56:37:013 1764 1cf8 Report Reporter successfully uploaded 1 events.
2012-08-24 08:05:16:868 1764 17f8 AU AU received policy change subscription event
2012-08-24 08:24:23:546 1764 17f8 AU AU was unable to detect updates for more than 48 hours
2012-08-24 08:24:28:545 1764 bd8 Report REPORT EVENT: {292907E9-19E6-4DF1-8BC3-80A0413A2A9E} 2012-08-24 08:24:23:546-0400 1 149 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Failure Software
Synchronization Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
-----------------------------------------------------------------------------------
Any help/advice would be appreciated.
Thank-you