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WSUS patch status information not rolling up from Downstream to Upstream

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We have a Windows 2008 R2 WSUS server running WSUS 3.2.7600.274

We have a Downstream replica also Windows 2008 R2 WSUS server running WSUS 3.2.7600.274

At some stage the Patch Needed status stopped rolling up from the downstream to the upstream server. ie the needed/installed/error counts can all be seen on the downstream replica however on the upstream they all show as 0 and the updates with no status is the total number of patches available.

After days of troubleshooting. We re-installed WSUS on both the upstream and downstream and let the agents report in again and the issue was resolved.

Less that 30 days later the issue has started occurring again. Needed counts are correct on the downstream replica however this is not replicating up to the upstream. New agents that report in show "no status" for all patches, and all agents show 'no Status" for any new patches. 

The downstream server has now been deleted from the upstreams "Downstream Servers" section, forcing all machines to be removed from the Upstream console and then re-sync the downstream again. Now all machines show no status for all patches.

  • The WSUS instances are at the same version.
  • The time is within 1 minute of each other on downstream and upstream.
  • the rollup reporting is enabled on the upstream.

Currently we have the support teams using the downstream for reporting and approving patches on the upstream. Not ideal.


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