Dear all,
we are experiencing trouble with one WSUS client which is running on Windows server 2012 and WUAgent is at version 7.8.9200.17185. This server was installed by fresh installation (no cloned). This server is presented at WSUS admin console but is at status: "Not reported yet". We are not able to persuade this client to report to WSUS server.
We went through a lot of articles where similar issues was described but sofar no solution was found.
What we did already:
Remove wsus client from Admin console, restart WSUS client OS and WSUS server as well. Restart WUAUSERV on client, wuauclt /resetauthorization /detectnow, wuauclt /reportnow. We Reseted Windows update settings on client according article:
Article ID: 971058
We ran Solarwinds diagnostic tool for WSUS Agent but no errors found. We captured communication between client and wsus server via Wireshark as well. Devices communicate properly and all required ports are opened. We checked windowsupdatelog, applog on server and client as well.
There is a copy of windows update log from client:
2015-04-20 11:03:09:976 860 12c8 WS FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x80240439
2015-04-20 11:03:09:976 860 12c8 WS WARNING: Nws Failure: errorCode=0x803d0000
2015-04-20 11:03:09:976 860 12c8 Report WARNING: Failed to upload events to the server with hr = 80240439.
2015-04-20 11:03:09:976 860 12c8 Report WARNING: Reporter failed to upload events with hr = 80240439.
Do you anybody have idea how to solve this issue please? Any help or suggestion will be appreciated.
Thanks in advance
Michal Bures
Czech Republic