I've got a fresh WSUS role deployed on a 2012 server, (so WSUS 6) I've got a GPO pointing my clients to a target group of computers and they're even pulling updates that are approved.
However even with all of that, WSUS still shows "This computer has not reported status yet"
Even more confusing, is if my Windows 7 Enterprise laptop pulls down the updates, WSUS says "Updates Installed / Not applicable - 28" for that machine, and yet STILL says This computer has not reported status yet. (See screenshot example at https://i.imgur.com/o3Nq2Sc.jpg)
I'm stumped. As far as I can see, windowsupdate.log shows no errors. The registry keys for all the computers all show that the update point is the WSUS server I pointed it to, and of course, they're able to pull updates (but not report back on them)
I've even asked out network team to monitor exactly what's happening between a client and a server, and not a single block is in place. These have free reign.
I'm completely stumped and I have no idea where else to go. Everything looks right from the client side, but the server just isn't reflecting it.
I've tried the standard wuauclt /resetauthorization /detectnow commands to no avail.
I've also tried deleting HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SuSClientID and restarting the Windows update service but with no luck
I'll go pull the windowsupdate.log file from my laptop now to show you what's going on, but there's no errors that I can see. Any assistance appreciated
(If you want another oddity in this mix, every client, EXCEPT the Windows 8 client is reporting to the correct URL)
I've also confirmed that the simpleauth URL is responding correctly. http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
Edit: Here's an excerpt of the WindowsUpdate.log (With company sensitive names redacted) from a Server 2008 R2 machine that shows what my laptop does, i.e. updates available for install, all the right URLs, no Errors and still shows "This computer has not reported status yet"
2015-06-17 20:14:03:822 9168 19c4 Misc =========== Logging initialized (build: 7.6.7600.320, tz: -0500) ===========
2015-06-17 20:14:03:822 9168 19c4 Misc = Process: c:\Program Files\Microsoft Security Client\MpCmdRun.exe
2015-06-17 20:14:03:822 9168 19c4 Misc = Module: C:\Windows\system32\wuapi.dll
2015-06-17 20:14:03:822 9168 19c4 COMAPI -------------
2015-06-17 20:14:03:822 9168 19c4 COMAPI -- START -- COMAPI: Search [ClientId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:03:822 9168 19c4 COMAPI ---------
2015-06-17 20:14:03:822 9168 19c4 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:03:822 1004 1f5c Agent *************
2015-06-17 20:14:03:822 1004 1f5c Agent ** START ** Agent: Finding updates [CallerId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:03:822 1004 1f5c Agent *********
2015-06-17 20:14:03:822 1004 1f5c Agent * Online = Yes; Ignore download priority = No
2015-06-17 20:14:03:822 1004 1f5c Agent * Criteria = "(IsInstalled = 0 and IsHidden = 0 and CategoryIDs contains 'a38c835c-2950-4e87-86cc-6911a52c34a3' and CategoryIDs
contains 'e0789628-ce08-4437-be74-2495b842f43b')"
2015-06-17 20:14:03:822 1004 1f5c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-06-17 20:14:03:822 1004 1f5c Agent * Search Scope = {Machine}
2015-06-17 20:14:03:932 1004 1f5c PT WARNING: Cached cookie has expired or new PID is available
2015-06-17 20:14:03:932 1004 1f5c PT Initializing simple targeting cookie, clientId = d5cae633-78ea-4f94-8eb7-df3f5b5b39fa, target group = Test-Dev, DNS name = testserver.contoso.com
2015-06-17 20:14:03:932 1004 1f5c PT Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
2015-06-17 20:14:04:010 1004 1f5c PT +++++++++++ PT: Starting category scan +++++++++++
2015-06-17 20:14:04:010 1004 1f5c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx
2015-06-17 20:14:04:212 1004 1f5c PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-06-17 20:14:04:212 1004 1f5c PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx
2015-06-17 20:14:04:228 1004 1f5c PT WARNING: Cached cookie has expired or new PID is available
2015-06-17 20:14:04:228 1004 1f5c PT Initializing simple targeting cookie, clientId = d5cae633-78ea-4f94-8eb7-df3f5b5b39fa, target group = Test-Dev, DNS name = testserver.contoso.com
2015-06-17 20:14:04:228 1004 1f5c PT Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
2015-06-17 20:14:04:368 1004 1f5c Agent * Found 0 updates and 4 categories in search; evaluated appl. rules of 34 out of 89 deployed entities
2015-06-17 20:14:04:462 1004 1f5c Agent *********
2015-06-17 20:14:04:462 1004 1f5c Agent ** END ** Agent: Finding updates [CallerId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:04:462 1004 1f5c Agent *************
2015-06-17 20:14:04:462 9168 203c COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:04:462 9168 203c COMAPI - Updates found = 0
2015-06-17 20:14:04:462 9168 203c COMAPI ---------
2015-06-17 20:14:04:462 9168 203c COMAPI -- END -- COMAPI: Search [ClientId = System Center Endpoint Protection (DDEFDD14-250E-4DC8-A0B3-9D667EC5D8EB)]
2015-06-17 20:14:04:462 9168 203c COMAPI -------------
2015-06-17 20:14:09:472 1004 1f5c Report REPORT EVENT: {17BBEE6C-9FC3-420E-9073-4A8315BE8217} 2015-06-17 20:14:04:462-0500 1 147 101 {00000000-0000-0000-0000-000000000000}
0 0 System Center Endpoint Protecti Success Software Synchronization Windows Update Client successfully detected 0 updates.
2015-06-17 20:14:09:472 1004 1f5c Report CWERReporter finishing event handling. (00000000)
Second Edit - Here's an earlier log file for this machine which shows the Windows Update process rather than just SCEP
2015-06-17 11:29:27:918 1004 12c4 AU #############
2015-06-17 11:29:27:918 1004 12c4 AU ## START ## AU: Search for updates
2015-06-17 11:29:27:918 1004 12c4 AU #########
2015-06-17 11:29:27:918 1004 12c4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {10F1A1F9-C6DF-4CA2-878D-FAFDCAEC6352}]
2015-06-17 11:29:27:918 1004 1c74 Agent *************
2015-06-17 11:29:27:918 1004 1c74 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-06-17 11:29:27:918 1004 1c74 Agent *********
2015-06-17 11:29:27:918 1004 1c74 Agent * Online = Yes; Ignore download priority = No
2015-06-17 11:29:27:918 1004 1c74 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1
and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2015-06-17 11:29:27:918 1004 1c74 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2015-06-17 11:29:27:918 1004 1c74 Agent * Search Scope = {Machine}
2015-06-17 11:29:27:933 1004 1c74 Setup Checking for agent SelfUpdate
2015-06-17 11:29:27:933 1004 1c74 Setup Client version: Core: 7.6.7600.320 Aux: 7.6.7600.320
2015-06-17 11:29:27:964 1004 1c74 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2015-06-17 11:29:27:980 1004 1c74 Misc Microsoft signed: NA
2015-06-17 11:29:27:980 1004 1c74 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPA20D.tmp with dwProvFlags 0x00000080:
2015-06-17 11:29:28:011 1004 1c74 Misc Microsoft signed: NA
2015-06-17 11:29:28:011 1004 1c74 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2015-06-17 11:29:28:011 1004 1c74 Misc Microsoft signed: NA
2015-06-17 11:29:28:074 1004 1c74 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2015-06-17 11:29:28:074 1004 1c74 Misc Microsoft signed: NA
2015-06-17 11:29:28:152 1004 1c74 Setup Determining whether a new setup handler needs to be downloaded
2015-06-17 11:29:28:152 1004 1c74 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe with dwProvFlags 0x00000080:
2015-06-17 11:29:28:152 1004 1c74 Misc Microsoft signed: NA
2015-06-17 11:29:28:152 1004 1c74 Setup SelfUpdate handler update NOT required: Current version: 7.6.7600.320, required version: 7.6.7600.320
2015-06-17 11:29:28:152 1004 1c74 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
2015-06-17 11:29:28:932 1004 1c74 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2015-06-17 11:29:28:932 1004 1c74 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2015-06-17 11:29:28:947 1004 1c74 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2015-06-17 11:29:28:947 1004 1c74 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
2015-06-17 11:29:28:994 1004 1c74 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is already installed.
2015-06-17 11:29:28:994 1004 1c74 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2015-06-17 11:29:31:570 1004 1c74 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2015-06-17 11:29:31:570 1004 1c74 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx
2015-06-17 11:29:31:586 1004 1c74 PT WARNING: Cached cookie has expired or new PID is available
2015-06-17 11:29:31:586 1004 1c74 PT Initializing simple targeting cookie, clientId = d5cae633-78ea-4f94-8eb7-df3f5b5b39fa, target group = Test-Dev, DNS name = testserver.contoso.com
2015-06-17 11:29:31:601 1004 1c74 PT Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
2015-06-17 11:30:47:738 1004 1c74 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2015-06-17 11:30:47:738 1004 1c74 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {B9D30936-8E3B-4728-988E-78CC39AEC684}.202 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {6C8C0AC4-F40B-4E4B-AA83-1694FE0DBEC2}.201 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {9A3A9B37-D93D-4982-93FB-A9271DBDFAC9}.203 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {726B8D92-D183-4A25-9588-D45D0DC86E5F}.202 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {6D155681-7172-4DD7-9341-46D42EC794F5}.202 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {84BAF93F-3645-4EF2-887A-D1E5E883ADC7}.201 to search result
2015-06-17 11:30:55:336 1004 1c74 Agent * Added update {922DE694-C7E6-42AC-8738-95F5A8E2390E}.201 to search result
2015-06-17 11:30:55:352 1004 1c74 Agent * Found 7 updates and 75 categories in search; evaluated appl. rules of 6102 out of 8732 deployed entities
2015-06-17 11:30:55:352 1004 1c74 Agent *********
2015-06-17 11:30:55:352 1004 1c74 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-06-17 11:30:55:352 1004 1c74 Agent *************
2015-06-17 11:30:55:461 1004 1f98 AU >>## RESUMED ## AU: Search for updates [CallId = {10F1A1F9-C6DF-4CA2-878D-FAFDCAEC6352}]
2015-06-17 11:30:55:461 1004 1f98 AU # 7 updates detected
2015-06-17 11:30:55:461 1004 1f98 AU #########
2015-06-17 11:30:55:461 1004 1f98 AU ## END ## AU: Search for updates [CallId = {10F1A1F9-C6DF-4CA2-878D-FAFDCAEC6352}]
2015-06-17 11:30:55:461 1004 1f98 AU #############
2015-06-17 11:30:55:461 1004 1f98 AU Successfully wrote event for AU health state:0
2015-06-17 11:30:55:461 1004 1f98 AU Featured notifications is disabled.
2015-06-17 11:30:55:461 1004 1f98 AU AU setting next detection timeout to 2015-06-18 12:36:45
2015-06-17 11:30:55:461 1004 1f98 AU Setting AU scheduled install time to 2015-06-21 08:00:00
2015-06-17 11:30:55:461 1004 1c74 Report REPORT EVENT: {A1CE48DA-DF3C-422D-9208-0AAD4D46E652} 2015-06-17 11:30:55:352-0500 1 147 101 {00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 7 updates.
2015-06-17 11:30:55:461 1004 1c74 Report REPORT EVENT: {FEA8676C-D6FD-4A5F-B349-6B4DCC2CC9DD} 2015-06-17 11:30:55:352-0500 1 156 101 {00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2015-06-17 11:30:55:461 1004 1f98 AU Successfully wrote event for AU health state:0
2015-06-17 11:30:55:461 1004 1c74 Report CWERReporter finishing event handling. (00000000)
2015-06-17 11:30:55:477 1004 1f98 AU Successfully wrote event for AU health state:0
2015-06-17 11:31:00:460 1004 1c74 Report CWERReporter finishing event handling. (00000000)