I have a handful of clients that are failing to download a portion of the updates approved for them (NOTE: They are successfully installing other updates pushed out). I've tried a number of different things including recreating the SoftwareDistribution folder on the user's machine, checking the IIS configuration and making sure the virtual /Content folder is pointing to the correct physical path as well as making sure the Self Update directory is present with wuident.cab. From what my online search has returned, it looks like others have had similar issues, but the root cause must be different, because what ended up being the issue for them appears to be working fine on my end. Here's a portion of the WindowsUpdate.log where one of the errors is shown:
2015-07-21 17:15:40:797 996 f60 AU ############# 2015-07-21 17:15:40:797 996 f60 AU ## START ## AU: Download updates 2015-07-21 17:15:40:797 996 f60 AU ######### 2015-07-21 17:15:40:797 996 f60 AU # Approved updates = 27 2015-07-21 17:15:41:025 996 f60 AU AU initiated download, updateId = {74844E07-2F55-40D4-9E16-E17A2815FEBE}.201, callId = {F48DBF3F-75D8-4615-8EBC-984D6E082D29} 2015-07-21 17:15:41:029 996 f60 AU AU initiated download, updateId = {2D722D13-6E20-442F-9506-E1BBE6542715}.200, callId = {36790E44-F532-4784-BA8A-176ADA8853EC} 2015-07-21 17:15:41:034 996 f60 AU AU initiated download, updateId = {9676C624-58CB-4A30-B7B3-1D013CF3DBBC}.201, callId = {DF6DAACF-E2D5-478B-8899-2108A209F5BE} 2015-07-21 17:15:41:037 996 f60 AU AU initiated download, updateId = {F4695A25-0D22-4E3B-9BA9-9BBC62198C28}.103, callId = {CB6A09C5-A874-405A-A2AC-E9EA3D5AAA2E} 2015-07-21 17:15:41:043 996 f60 AU AU initiated download, updateId = {E257D135-40B9-4361-9E7D-8537D256D54B}.202, callId = {F8CFE181-7A74-4506-83D8-AB87A1F14A2F} 2015-07-21 17:15:41:047 996 f60 AU AU initiated download, updateId = {84BAF93F-3645-4EF2-887A-D1E5E883ADC7}.201, callId = {954C0596-1B94-4A92-BA41-97AAE29234C1} 2015-07-21 17:15:41:050 996 f60 AU AU initiated download, updateId = {4D72634A-4D43-468C-9DE7-F18849CEA300}.200, callId = {19AE5682-ED38-49B3-A75E-D27A180BBD28} 2015-07-21 17:15:41:053 996 f60 AU AU initiated download, updateId = {E35E5957-A5A9-4576-9D54-314A34C47C53}.201, callId = {E7759C99-2066-467C-A232-23CF128063D6} 2015-07-21 17:15:41:056 996 f60 AU AU initiated download, updateId = {E1E34563-AD5F-4657-B62E-B4BC09F4228A}.201, callId = {D9EE81BF-6AE2-4A01-9AFF-BD9D68515D61} 2015-07-21 17:15:41:061 996 f60 AU AU initiated download, updateId = {B1836264-25BE-47B7-9AA6-512565051A91}.102, callId = {F1AADC2B-EAF7-4830-82B1-E905B4E0F84E} 2015-07-21 17:15:41:065 996 f60 AU AU initiated download, updateId = {C11DAC64-28ED-4AA4-BFF0-785FBCDFC7AB}.110, callId = {4C519A83-DFB2-4167-972E-6D4BF28FE1D3} 2015-07-21 17:15:41:069 996 f60 AU AU initiated download, updateId = {C1790872-1DB0-452A-A5B5-29AC0E6528C1}.203, callId = {F13D872C-B22A-43A4-85AC-D17D71B41564} 2015-07-21 17:15:41:069 996 fe4 DnldMgr ************* 2015-07-21 17:15:41:069 996 fe4 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2015-07-21 17:15:41:069 996 fe4 DnldMgr ********* 2015-07-21 17:15:41:069 996 fe4 DnldMgr * Call ID = {F48DBF3F-75D8-4615-8EBC-984D6E082D29} 2015-07-21 17:15:41:069 996 fe4 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 1, Explicit proxy = 0, Proxy session id = 2, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 2015-07-21 17:15:41:069 996 fe4 DnldMgr * Updates to download = 1 2015-07-21 17:15:41:069 996 fe4 Agent * Title = Security Update for Microsoft Office 2007 suites (KB2817330) 2015-07-21 17:15:41:069 996 fe4 Agent * UpdateId = {74844E07-2F55-40D4-9E16-E17A2815FEBE}.201 2015-07-21 17:15:41:069 996 fe4 Agent * Bundles 1 updates: 2015-07-21 17:15:41:069 996 fe4 Agent * {EAD91B1F-6361-4EE5-BB6E-16A5193BB383}.201 2015-07-21 17:15:41:096 996 fe4 DnldMgr *********** DnldMgr: New download job [UpdateId = {EAD91B1F-6361-4EE5-BB6E-16A5193BB383}.201] *********** 2015-07-21 17:15:41:098 996 fe4 DnldMgr * Queueing update for download handler request generation. 2015-07-21 17:15:41:098 996 fe4 DnldMgr Generating download request for update {EAD91B1F-6361-4EE5-BB6E-16A5193BB383}.201 2015-07-21 17:15:41:294 996 f60 AU AU initiated download, updateId = {A5A6AD76-A6CA-4AC0-9AF6-BFDBE67A8021}.108, callId = {24658E2C-FB75-442D-A1E7-61C3EA150CF4} 2015-07-21 17:15:41:294 996 fe4 DnldMgr *********** DnldMgr: New download job [UpdateId = {EAD91B1F-6361-4EE5-BB6E-16A5193BB383}.201] *********** 2015-07-21 17:15:43:621 996 fe4 DnldMgr * BITS job initialized, JobId = {4758577B-147B-498F-9733-EA71B6B80F97} 2015-07-21 17:15:43:764 996 fe4 DnldMgr * Downloading from http://mnis33:8530/Content/F4/8699D53BEC82460B948612F4F35D2F6A0AD018F4.cab to C:\Windows\SoftwareDistribution\Download\389d876d18bbfffed173584ec10687f7\mscomctlocx-x-none.cab (full file). 2015-07-21 17:15:46:164 996 fe4 Agent ********* 2015-07-21 17:15:46:164 996 fe4 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2015-07-21 17:15:46:164 996 1274 DnldMgr WARNING: BITS job {4758577B-147B-498F-9733-EA71B6B80F97} failed, updateId = {EAD91B1F-6361-4EE5-BB6E-16A5193BB383}.201, hr = 0x80190194, BG_ERROR_CONTEXT = 5 2015-07-21 17:15:46:164 996 fe4 Agent ************* 2015-07-21 17:15:46:164 996 1274 DnldMgr Progress failure bytes total = 890930, bytes transferred = 0 2015-07-21 17:15:46:165 996 1274 DnldMgr Failed job file: URL = http://mnis33:8530/Content/F4/8699D53BEC82460B948612F4F35D2F6A0AD018F4.cab, local path = C:\Windows\SoftwareDistribution\Download\389d876d18bbfffed173584ec10687f7\mscomctlocx-x-none.cab 2015-07-21 17:15:46:200 996 1274 DnldMgr Error 0x80244019 occurred while downloading update; notifying dependent calls. 2015-07-21 17:15:46:304 996 f60 AU AU initiated download, updateId = {5F81FF7B-3250-438B-8405-724B8F503E49}.201, callId = {0843A699-63FD-4CEB-BB7C-C1B9C24A7705} 2015-07-21 17:15:46:343 996 f60 AU AU initiated download, updateId = {2DD28880-EDF8-4615-8C5C-4B35197EAC2C}.201, callId = {7C1DEF80-C23B-4002-B344-187B86005A57} 2015-07-21 17:15:46:350 996 f60 AU AU initiated download, updateId = {9293EC8F-E7E2-4072-BB3C-49CAA63DF364}.200, callId = {FA7976D3-97EB-4731-AFA4-8FC9472AE8D6}
Does anyone see anything here that I'm missing?
Thanks in advance to anyone who can help!
aleary06