Hello All,
I am seeing a very strange issue and hope that someone could assist.
The attached error is seen when clicking the "Check for updates" on the server. We have tried stopping the Windows update service and reset the Software Distribution folder in Windows and restart the Windows Update Service. It does not help.
The server has no issue going to bing.com but it has problem going to google.com. I open up the CMD prompt and I am able to ping google.com thou.
In checking the Windows Update log, I am see the below. I open up IE and I am not able to download the http://download.windowsupdate.com/d/msdownload/update/others/2013/12/10258438_f68ad07e87c32aeb283d5539ea315cfdd48dcf89.cab file as well.
The server's DNS configuration has the IP of the internal DNS server which has a forwarder to 4.2.2.2 and 4.2.2.1.
Please advise if someone has an idea of how to troubleshoot this.
Many thanks.
2018-10-2414:32:16:868344158cPTWARNING: ECP: DownloadCabFile: failed to get CDN Country/Region for error reporting, hr = 0X80072EF3
2018-10-2414:32:16:868344158cPTWARNING: ECP: Failed to download cab file from http://download.windowsupdate.com/d/msdownload/update/others/2013/12/10258438_f68ad07e87c32aeb283d5539ea315cfdd48dcf89.cab with error 0x80072efd
2018-10-2414:32:16:868344158cPTWARNING: ECP: This roundtrip contained some optimized updates which failed. New Update count = 46, Old Count = 60
2018-10-2414:32:17:118344158cPT + SyncUpdates round trips: 1
2018-10-2414:32:17:118344158cPTWARNING: Sync of Updates: 0x8024402f
2018-10-2414:32:17:118344158cPTWARNING: SyncServerUpdatesInternal failed: 0x8024402f
2018-10-2414:32:17:118344158cAgent * WARNING: Failed to synchronize, error = 0x8024402F
2018-10-2414:32:17:118344158cAgent * WARNING: Exit code = 0x8024402F
2018-10-2414:32:17:118344158cAgent*********
2018-10-2414:32:17:118344158cAgent** END ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]