Dear all,
Recently, I encountered a bad problem from my WSUS server and I found out lots of computers do not report to WSUS properly.
Here's the log.
2015-01-21
19:29:12:269
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Setup
Client version: Core: 7.6.7600.320 Aux: 7.6.7600.256
2015-01-21
19:29:12:332
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Misc
Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2015-01-21
19:29:26:887
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Misc
Microsoft signed: NA
2015-01-21
19:29:26:887
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Misc
WARNING: Cab does not contain correct inner CAB file.
2015-01-21
19:29:26:887
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Misc
Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2015-01-21
19:29:26:902
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Misc
Microsoft signed: NA
2015-01-21
19:29:26:902
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Setup
Wuident for the managed service is valid but not quorum-signed. Skipping selfupdate.
2015-01-21
19:29:26:902
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Setup
Skipping SelfUpdate check based on the /SKIP directive in wuident
2015-01-21
19:29:26:902
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Setup
SelfUpdate check completed. SelfUpdate is NOT required.
2015-01-21
19:29:27:027
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PT
+++++++++++ PT: Synchronizing server updates +++++++++++
2015-01-21
19:29:27:027
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PT
+ ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SUSSERVER/ClientWebService/client.asmx
2015-01-21
19:29:27:043
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PT
WARNING: Cached cookie has expired or new PID is available
2015-01-21
19:29:27:043
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PT
Initializing simple targeting cookie, clientId = c9b17082-f6fe-4f48-87de-d6ffb4fb35cf, target group = , DNS name = XXXX.XXX.com.XX
2015-01-21
19:29:27:043
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PT
Server URL = http://SUSSERVER/SimpleAuthWebService/SimpleAuth.asmx
2015-01-21
19:32:53:821
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PT
+++++++++++ PT: Synchronizing extended update info +++++++++++
2015-01-21
19:32:53:821
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PT
+ ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://SUSSERVER/ClientWebService/client.asmx
2015-01-21
19:33:07:362
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Agent
* Found 0 updates and 80 categories in search; evaluated appl. rules of 4485 out of 6103 deployed entities
2015-01-21
19:33:07:378
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Agent
*********
2015-01-21
19:33:07:378
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Agent
** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2015-01-21
19:33:07:378
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Agent
*************
2015-01-21
19:33:07:409
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AU
>>## RESUMED ## AU: Search for updates [CallId = {0C3870F4-396C-4B24-8E68-A00F66D71279}]
2015-01-21
19:33:07:409
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AU
# 0 updates detected
2015-01-21
19:33:07:409
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AU
#########
2015-01-21
19:33:07:409
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AU
## END ## AU: Search for updates [CallId = {0C3870F4-396C-4B24-8E68-A00F66D71279}]
2015-01-21
19:33:07:409
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AU
#############
2015-01-21
19:33:07:409
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AU
Successfully wrote event for AU health state:0
2015-01-21
19:33:07:409
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AU
Featured notifications is disabled.
2015-01-21
19:33:07:409
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AU
AU setting next detection timeout to 2015-01-22 09:23:01
2015-01-21
19:33:07:409
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AU
Setting AU scheduled install time to 2015-01-21 21:00:00
2015-01-21
19:33:07:409
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AU
Successfully wrote event for AU health state:0
2015-01-21
19:33:07:409
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AU
Successfully wrote event for AU health state:0
2015-01-21
19:33:12:385
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Report
REPORT EVENT: {FC3699B8-C217-485A-A07C-C34DD05CD623}
2015-01-21 19:33:07:378+0800
1
147
101
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Software Synchronization
Windows Update Client successfully detected 0 updates.
2015-01-21
19:33:12:385
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Report
REPORT EVENT: {828F1168-F074-4900-91F6-B59257B5FF28}
2015-01-21 19:33:07:378+0800
1
156
101
{00000000-0000-0000-0000-000000000000}
0
0
AutomaticUpdates
Success
Pre-Deployment Check
Reporting client status.
2015-01-21
19:33:12:385
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Report
CWERReporter finishing event handling. (00000000)
2015-01-21
19:42:29:216
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Report
Uploading 3 events using cached cookie, reporting URL = http://SUSSERVER/ReportingWebService/ReportingWebService.asmx
2015-01-21
19:42:29:232
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Report
Reporter successfully uploaded 3 events.
2015-01-21
20:18:20:845
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AU
AU received policy change subscription event
2015-01-22
05:00:10:013
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AU
Forced install timer expired for scheduled install
2015-01-22
05:00:10:013
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AU
UpdateDownloadProperties: 0 download(s) are still in progress.
2015-01-22
05:00:10:013
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AU
Setting AU scheduled install time to 2015-01-22 21:00:00
2015-01-22
05:00:10:013
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AU
Successfully wrote event for AU health state:0
2015-01-22
05:00:15:020
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Report
CWERReporter finishing event handling. (00000000)
2015-01-22
09:47:59:895
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Shutdwn
user declined update at shutdown
2015-01-22
09:47:59:895
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AU
Successfully wrote event for AU health state:0
2015-01-22
09:47:59:895
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AU
AU initiates service shutdown
2015-01-22
09:47:59:895
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AU
########### AU: Uninitializing Automatic Updates ###########
2015-01-22
09:47:59:942
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Report
CWERReporter finishing event handling. (00000000)
2015-01-22
09:48:00:020
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Service
*********
2015-01-22
09:48:00:020
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Service
** END ** Service: Service exit [Exit code = 0x240001]
2015-01-22
09:48:00:020
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Service
*************
From these log, what should I do in WSUS console and get them back to be reported properly? Please advise.
During the investigation, I found out service status as below.
BITS - Started , automatic (Delayed Start)
Windows update - stopped, manual
But once I sent the command of "wuauclt.exe /resetauthorization /detectnow", the windows update will be started again.
May I ask if these 2 services supposed to be "started" automatically?
Thanks alot