Hi there,
On our network, a few clients are not reporting to the Wsus. other machines, on the same group are reporting normally;
Here is the Windows Update log of one of the affected machines:
2017-01-17
07:47:40:237
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Service
*************
2017-01-17
07:47:40:268
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Service
** START ** Service: Service startup
2017-01-17
07:47:40:268
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Service
*********
2017-01-17
07:47:40:268
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Agent
* WU client version 7.6.7601.23435
2017-01-17
07:47:40:268
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Agent
* Base directory: C:\Windows\SoftwareDistribution
2017-01-17
07:47:40:268
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Agent
* Access type: No proxy
2017-01-17
07:47:40:268
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Agent
* Network state: Connected
2017-01-17
07:48:25:625
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Report
CWERReporter::Init succeeded
2017-01-17
07:48:25:625
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Agent
*********** Agent: Initializing Windows Update Agent ***********
2017-01-17
07:48:25:625
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Agent
* Prerequisite roots succeeded.
2017-01-17
07:48:25:625
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Agent
*********** Agent: Initializing global settings cache ***********
2017-01-17
07:48:25:625
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Agent
* WSUS server: http://wsussever.localdomain
2017-01-17
07:48:25:625
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Agent
* WSUS status server: http://wsussever.localdomain
2017-01-17
07:48:25:625
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Agent
* Target group: Local
2017-01-17
07:48:25:625
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Agent
* Windows Update access disabled: No
2017-01-17
07:48:25:641
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DnldMgr
Download manager restoring 0 downloads
2017-01-17
07:48:25:656
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AU
########### AU: Initializing Automatic Updates ###########
2017-01-17
07:48:25:672
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AU
AU setting next detection timeout to 2017-01-17 09:48:25
2017-01-17
07:48:25:672
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AU
# WSUS server: http://wsussever.localdomain
2017-01-17
07:48:25:672
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AU
# Detection frequency: 22
2017-01-17
07:48:25:672
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AU
# Target group: Local
2017-01-17
07:48:25:672
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AU
# Approval type: Scheduled (Policy)
2017-01-17
07:48:25:672
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AU
# Scheduled install day/time: Every day at 12:00
2017-01-17
07:48:25:672
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AU
# Auto-install minor updates: Yes (Policy)
2017-01-17
07:48:25:672
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AU
Setting AU scheduled install time to 2017-01-17 14:00:00
2017-01-17
07:48:25:828
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Report
*********** Report: Initializing static reporting data ***********
2017-01-17
07:48:25:828
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Report
* OS Version = 6.1.7601.1.0.65792
2017-01-17
07:48:25:828
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Report
* OS Product Type = 0x00000030
2017-01-17
07:48:25:828
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Report
* Computer Brand = Hewlett-Packard
2017-01-17
07:48:25:828
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Report
* Computer Model = HP EliteDesk 705 G1 DM
2017-01-17
07:48:25:828
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Report
* Bios Revision = L06 v02.22
2017-01-17
07:48:25:828
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Report
* Bios Name = Default System BIOS
2017-01-17
07:48:25:828
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Report
* Bios Release Date = 2015-07-13T00:00:00
2017-01-17
07:48:25:828
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Report
* Locale ID = 1046
2017-01-17
07:48:27:497
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AU
Successfully wrote event for AU health state:1
2017-01-17
07:48:27:513
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AU
Initializing featured updates
2017-01-17
07:48:27:513
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AU
Found 0 cached featured updates
2017-01-17
07:48:27:513
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AU
Successfully wrote event for AU health state:1
2017-01-17
07:48:27:513
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AU
Successfully wrote event for AU health state:1
2017-01-17
07:48:27:513
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AU
AU finished delayed initialization
2017-01-17
07:48:27:513
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AU
#############
2017-01-17
07:48:27:513
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AU
## START ## AU: Search for updates
2017-01-17
07:48:27:513
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AU
#########
2017-01-17
07:48:27:591
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AU
<<## SUBMITTED ## AU: Search for updates [CallId = {1505F8FE-71C6-4B3E-8ABE-A3AAB8D1FF35}]
2017-01-17
07:48:27:809
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PT
WARNING: Cached cookie has expired or new PID is available
2017-01-17
07:48:27:809
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PT
Initializing simple targeting cookie, clientId = c8f1acd5-cd8c-4b18-929f-2d69008782d7, target group = Local, DNS name = localcomputer.localdomain
2017-01-17
07:48:27:809
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PT
Server URL = http://wsusserver/SimpleAuthWebService/SimpleAuth.asmx
2017-01-17
07:48:28:075
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PT
WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
2017-01-17
07:48:28:075
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PT
WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
2017-01-17
07:48:28:075
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PT
WARNING: PopulateAuthCookies failed: 0x8024400a
2017-01-17
07:48:28:075
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PT
WARNING: RefreshCookie failed: 0x8024400a
2017-01-17
07:48:28:075
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PT
WARNING: RefreshPTState failed: 0x8024400a
2017-01-17
07:48:28:075
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PT
WARNING: PTError: 0x8024400a
2017-01-17
07:48:28:075
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Report
WARNING: Reporter failed to upload events with hr = 8024400a.
2017-01-17
07:48:28:075
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PT
WARNING: Cached cookie has expired or new PID is available
2017-01-17
07:48:28:075
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PT
Initializing simple targeting cookie, clientId = c8f1acd5-cd8c-4b18-929f-2d69008782d7, target group = Local, DNS name = localcomputer
2017-01-17
07:48:28:075
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PT
Server URL = http://pms-wsu01.prefeitura.local/SimpleAuthWebService/SimpleAuth.asmx
2017-01-17
07:48:28:184
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PT
WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
2017-01-17
07:48:28:184
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PT
WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
2017-01-17
07:48:28:184
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PT
WARNING: PopulateAuthCookies failed: 0x8024400a
2017-01-17
07:48:28:184
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PT
WARNING: RefreshCookie failed: 0x8024400a
2017-01-17
07:48:28:184
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PT
WARNING: RefreshPTState failed: 0x8024400a
2017-01-17
07:48:28:184
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PT
WARNING: PTError: 0x8024400a
2017-01-17
07:48:28:184
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Report
WARNING: Reporter failed to upload events with hr = 8024400a.
2017-01-17
07:48:28:184
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Agent
*************
2017-01-17
07:48:28:184
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Agent
** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-01-17
07:48:28:184
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Agent
*********
2017-01-17
07:48:28:184
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Agent
* Online = No; Ignore download priority = No
2017-01-17
07:48:28:184
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Agent
* Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-01-17
07:48:28:184
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Agent
* ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2017-01-17
07:48:28:184
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Agent
* Search Scope = {Machine}
2017-01-17
07:48:42:679
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Agent
Update {704A0A4A-518F-4D69-9E03-10BA44198BD5}.112 has no local extended metadata. Not returning it.
2017-01-17
07:52:47:053
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AU
AU setting next sqm report timeout to 2017-01-18 09:52:47
Any help would be appreciated.
Rodrigo Rocha