Hi guys,
I believe I originally posted this in the wrong section
Windows 10 IT Pro > Windows 10 Installation, Setup, and Deployment
So I am re-posting here, since I haven't had much feedback. I would post the link to that thread, but I'm not allowed to. Just
to summarize, beginning this month between 8/4 - 8/7 almost all of my client systems (Win 10 1809 and Server 2016) have stopped reporting status to WSUS (also on Win 2016 Server). A lot of threads that I have found seem to point to a dupe SusclientID,
but that is not the case here. I have even tried the AJtek methods of resetting this, but still no luck.
From my testing I have deduced that clients that have the "Configure Automatic Updates" policy disabled are able to check in normally
with UpdateOrchestrator tasks that get created by the GPO. I have spent countless hours trying to figure out the usoclient command and all the options, but there is some other mechanism at play that I can't see and have no idea how it works. When
the policy setting is disabled, usoclient.exe startscan works and checks into WSUS, when it is enabled, this command never works either directly or through the GPO created tasks. They run successfully, but the command does nothing, which I have witnessed
by watching Wireshark.
The other odd thing that I have not mentioned yet in any thread, was a very strange thing that I have never seen before in my years dealing
with GPO's. We are a small IT team, so I know that I am the only one managing GPO's. What happened last month was the "Configure Automatic Updates" policy somehow get set to "disabled" on my several WSUS GPO's. I thought
it was a fluke and maybe something I did some how on accident, but after setting these all back to enabled, it happened again on some of them. They seem to be staying enabled now, but the reason I bring this up was that the handful of clients that were
still reporting into WSUS had this policy disabled when reviewing the gpresults.
The other weird thing is this
Component Name |
Status |
Time Taken |
Last Process Time |
Event Log |
---|
Group Policy Infrastructure | Success | 11 Second(s) 510 Millisecond(s) | 8/16/2019 11:09:20 AM | View Log |
Group Policy Power Options | Success | 391 Millisecond(s) | 8/16/2019 11:09:20 AM | View Log |
Group Policy Registry | Success | 1 Second(s) 172 Millisecond(s) | 8/16/2019 11:09:19 AM | View Log |
Registry | Success | 813 Millisecond(s) | 8/13/2019 11:55:02 AM | View Log |
Security | Success | | 7/17/2019 10:40:49 AM | |
Now I had noticed the policy set to disabled on 8/12, which I set back to enabled, but even after policy refreshes the settings were not
picked up and these clients still thought that it was disabled. Only after a gpupdate /force did the one client update the settings.
Apologies for the lengthy post, but I am running out of ideas and I seem to be sinking further down the rabbit hole with no hope in sight.
Please let me know what logs, tests or anything else I can provide to help get to the bottom of this. I really appreciate it!
Many thanks, Steve
P.S.
How can I post images and links? How do I get my account verified? I had a nice output of the GPO results, but it's all out of
sort because I had to past as text.