Hello, I am working on new WSUS server. We have only 19 client computers with Windows 10 all other pcs (about 250 have no problem). It seems that all PCs with Win 10 have some issues with connecting to new WSUS. I configured WSUS to work on port 8531 (SSL)
and we are using our own CA to generate cert which is distributed over GPO to all clients. On most Win10 I get error 0x80244017 (I tried all fixes I could find on internet) .
Here is WindowsUpdate.log:
2016/01/04 15:37:04.7610870 1000 6940 ComApi * START * Init Search ClientId = UpdateOrchestrator
2016/01/04 15:37:04.7610982 1000 6940 ComApi * START * Search ClientId = UpdateOrchestrator
2016/01/04 15:37:04.7729608 1000 6940 Agent * START * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 3]
2016/01/04 15:37:04.7729749 1000 6940 Agent Removing service 00000000-0000-0000-0000-000000000000 from sequential scan list
2016/01/04 15:37:04.7729842 1000 6940 Agent Added service 00000000-0000-0000-0000-000000000000 to sequential scan list
2016/01/04 15:37:04.7730205 1000 6940 ComApi Search ClientId = UpdateOrchestrator
2016/01/04 15:37:04.7743159 1000 7516 Agent * END * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 3]
2016/01/04 15:37:04.7750530 1000 7516 Agent * START * Finding updates CallerId = UpdateOrchestrator Id = 3
2016/01/04 15:37:04.7750546 1000 7516 Agent Online = Yes; Ignore download priority = No
2016/01/04 15:37:04.7750562 1000 7516 Agent Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
and RebootRequired=1""
2016/01/04 15:37:04.7750626 1000 7516 Agent ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2016/01/04 15:37:04.7750639 1000 7516 Agent Search Scope = {Machine}
2016/01/04 15:37:04.7750703 1000 7516 Agent Caller SID for Applicability: S-1-5-21-725345543-823518204-682003330-17738
2016/01/04 15:37:04.7750719 1000 7516 Agent RegisterService is set
2016/01/04 15:37:04.7752650 1000 7516 Agent Unable to query IsInventoryRequired service property hr=8024043d
2016/01/04 15:37:04.7761255 1000 7516 Misc Got WSUS Client/Server URL:https://sus.wuestenrot.sk:8531/ClientWebService/client.asmx"";
2016/01/04 15:37:04.9150310 1000 7516 ProtocolTalker ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://sus.wuestenrot.sk:8531/ClientWebService/client.asmx
2016/01/04 15:37:04.9150332 1000 7516 ProtocolTalker PT: Calling GetConfig on server
2016/01/04 15:37:04.9150470 1000 7516 WebServices Auto proxy settings for this web service call.
2016/01/04 15:37:04.9198151 1000 7516 WebServices WS error: There was an error communicating with the endpoint at 'https://sus.wuestenrot.sk:8531/ClientWebService/client.asmx'.
2016/01/04 15:37:04.9198158 1000 7516 WebServices WS error: The server returned HTTP status code '403 (0x193)' with text 'Forbidden'.
2016/01/04 15:37:04.9198161 1000 7516 WebServices WS error: The server understood the request, but cannot fulfill it.
2016/01/04 15:37:04.9198190 1000 7516 WebServices Web service call failed with hr = 80244017.
2016/01/04 15:37:04.9198193 1000 7516 WebServices Current service auth scheme=0.
2016/01/04 15:37:04.9198193 1000 7516 WebServices Current Proxy auth scheme=0.
2016/01/04 15:37:04.9198241 1000 7516 ProtocolTalker PTError: 0x80244017
2016/01/04 15:37:04.9198244 1000 7516 ProtocolTalker GetConfig_WithRecovery failed 0x80244017
2016/01/04 15:37:04.9198244 1000 7516 ProtocolTalker RefreshConfig failed 0x80244017
2016/01/04 15:37:04.9198251 1000 7516 ProtocolTalker RefreshPTState failed 0x80244017
2016/01/04 15:37:04.9198264 1000 7516 ProtocolTalker SyncUpdates round trips: 0
2016/01/04 15:37:04.9198270 1000 7516 ProtocolTalker Sync of Updates 0x80244017
2016/01/04 15:37:04.9198280 1000 7516 ProtocolTalker SyncServerUpdatesInternal failed 0x80244017
2016/01/04 15:37:04.9201070 1000 7516 Agent Failed to synchronize, error = 0x80244017
2016/01/04 15:37:04.9214519 1000 7516 Agent Exit code = 0x80244017
2016/01/04 15:37:04.9214528 1000 7516 Agent * END * Finding updates CallerId = UpdateOrchestrator Id = 3
2016/01/04 15:37:04.9255247 1000 3448 ComApi RESUMED Search ClientId = UpdateOrchestrator
2016/01/04 15:37:04.9258069 1000 3448 ComApi Updates found = 0
2016/01/04 15:37:04.9258072 1000 3448 ComApi Exit code = 0x00000000, Result code = 0x80244017
2016/01/04 15:37:04.9258075 1000 3448 ComApi * END * Search ClientId = UpdateOrchestrator
2016/01/04 15:37:04.9260529 1000 6940 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
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I have been looking for fix for about 5 days but nothing seems to work. All other clients have no problem to connect. Win10 pcs are on different LAN subnets (other PCs from same subnets have also no problem).
I tried to reset Windows update with this script but updates are still failing.
http://answers.microsoft.com/en-us/windows/forum/windows_10-update/hard-reset-windows-updates/2e2695...
c:\Users\name\Desktop>ClientDiag.exe
WSUS Client Diagnostics Tool
Checking Machine State
Checking for admin rights to run tool . . . . . . . . . PASS
Automatic Updates Service is running. . . . . . . . . . PASS
Background Intelligent Transfer Service is running. . . PASS
GetFileVersion(szEngineDir,&susVersion) failed with hr=0x80070002
The system cannot find the file specified.
Press Enter to Complete
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When i try to browse https://sus.wuestenrot.sk:8531/ClientWebService/client.asmx from
one of the affected machines:
I get ERR_TUNNEL_CONNECTION_FAILED error. Error message 403. Issues found Windows received an HTTP error message: 403 (Forbidden) f... Detected Contact
the owner of the remote site for permission Completed Issues found Windows received an HTTP error message: 403 (Forbidden) from "sus.wuestenrot.sk" Detected Contact the owner of the remote site for permission Completed Windows can reach the site,
but you do not have permission to access the